ECommerce UX Design®
Time to get on-board
A poor user experience is the number one deterrent when it comes to ordering online; it may be more important than the price a user is paying for the order. Who has time for a bad online experience? Who has time to field customer service call that repeatedly address the same issues? If customers are having trouble registering for an account to place an order; they will surely find another vendor to purchase from.
My Role: Lead UX Designer
Create a convenient and intuitive on-boarding and checkout experiences to help guide first time users through the online registration, account management. and online checkout process.