Find the nearest kiosk, check machine availability in real-time, and pay securely from your phone. No more waiting, no more hassle—just a more efficient laundry experience.
Corneleon Block, Lead UX Designer
Dive into a world where washing and drying clothes becomes not just a chore but a choreography of smart, eco-friendly choices. Sudder isn’t just an app; it’s a lifestyle upgrade, promising you clean, green, and serene laundry days ahead. Welcome to a future of laundry you’ll love.
Explore User Flow Diagram
We need to provide a solution that offers real-time machine availability information to enhance user convenience and efficiency.
We need to simplify the payment procedure and provide a more intuitive experience, reducing friction in accessing kiosk services.
We need to introduce comprehensive help resources and support options within the app to address user concerns effectively.
Minimal color palette and design components are combined with subtle micro interaction to convey a sense of harmony and effortless flow for the user.
We’ve implemented a range of innovative design solutions to optimize the user experience and make laundry tasks more efficient and convenient. Our app features a user-friendly and intuitive interface that prioritizes real-time machine availability, a simplified payment process and more comprehensive user support.
Our goal was to allow existing users to quickly access the primary task of finding a laundry kiosk. After successful account login, the user lands on the app’s home screen and taps on the “Find Kiosks”option. The app uses the device’s location services to display a map with nearby laundry kiosk locations. User selects a kiosk on the map based on proximity or other preferences.
The app displays details about the selected kiosk, including address, available machines, customer reviews, and ratings. User chooses a specific washing machine or dryer at the selected kiosk based on their laundry needs (e.g., load size, cycle type). User may choose the available date and time slots for the chosen machine.
User initiates payment for the selected machine, using options such as mobile payment, in-app wallet, or credit card. The app validates the payment and reserves the chosen machine for the specified time slot. The app provides a digital code or QR code that the user can use to unlock the selected machine. User uses the provided code to gain access to the machine.
We examined our laundry kiosk mobile app to assess its functionality, usability, and overall user experience. The findings and assessments reveal critical insights and recommendations for improving the app’s performance and user satisfaction.
Explore PrototypeThe findings and assessments of this laundry kiosk mobile app case study highlight the app’s strengths and areas for improvement. By focusing on convenience, payment simplification, sustainability, and user support, we can continue to enhance the overall user experience and make laundry tasks more accessible, affordable, and environmentally conscious.
These findings provide valuable insights to guide the app’s future development efforts. We will continue to iterate and improve our app based on user feedback to meet users’ evolving needs and preferences.
